eCommerce Questionnaire General InformationName* First Last TitleEmail* PhoneBusiness / Organization Name*Website Address Street Address Address Line 2 City AlabamaAlaskaArizonaArkansasCaliforniaColoradoConnecticutDelawareDistrict of ColumbiaFloridaGeorgiaHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaOhioOklahomaOregonPennsylvaniaRhode IslandSouth CarolinaSouth DakotaTennesseeTexasUtahVermontVirginiaWashingtonWest VirginiaWisconsinWyomingArmed Forces AmericasArmed Forces EuropeArmed Forces Pacific State ZIP Code Web site informationIs this project for a new or existing web site?*New web siteExisting web siteIf existing website, which statement(s) accurately reflect the scope?Keep the current eCommerce platform, but make changes/improvements.Redesign the site.Switch to a different eCommerce platform.Find someone to take over maintenance.OtherCheck all that applyeCommerce InformationWhat markets do you serve?LocalSpecific RegionUS OnlySpecific CountriesGlobalWhat forms of payment do you accept (check all that apply):CashChecksVisaMastercardAmerican ExpressDiscoverDiner'sJCBOther CC'sPaypalMoney OrdereCheckDirect TransferOtherDo you currently have a merchant account?YesNoIf yes, what bank?Do you current have a payment gatewayYesNoIf yes, which provider? (Check all that apply)Authorize.netPaypalGoogle WalletCybersourceSquareTrustcommerceStripeOtherDo you have an existing eCommerce/Shopping cartYesNo and I am open to your suggestionsNo, but I have a specific solution I want to use.Which solution are you using / would like to useWooCommerceMagentoShopifyVolusionNo preferenceOtherDo any of your goods require shipping?YesNoIf yes, which shipping providers do you use:USPSUPSFed ExDHLOtherCheck all that you want to offerGood and ServicesWhich of the following are you selling (check all that apply):Simple products (Physical products with one price)Variable products (Products with different options that may have different prices)Digital DownloadsSubscription Based Products / Services (Billed on a schedule)Access to digital contentOffline ServicesDonationsOtherCheck all that applyApproximately how many different items will you sell?Includes individual goods, services, packages. If possible, please attach a product spreadsheetRevenue and GoalsWhat would you consider a successful revenue goal after year 1What would you consider a successful revenue goal after year 2What would you estimate is the average revenue per order?Other FeaturesWhich of the following features are you interested inComplex product options (sizes, colors, variations etc.)Product ReviewsCross selling / Similar productsGift CertificatesPromo codesProduct SearchProduct BundlesProduct ComparisonStore creditOtherCheck any that you are interested inWhich of the following shipping features are you interested inShip to multiple addressesShipment TrackingPrint Invoices and Packing ListsLocal PickupTable Rate ShippingSpeed Service CouriersOtherCheck any that you are interested inWhich of the following customer service features will you offer?Phone supportEmail supportKnowledge baseLive chatSupport ticket systemOtherCheck any that you are interested inDoes your store need to integrate with any third party technologiesCRMAccounting softwareEDIEmail / Marketing PlatformInventory ManagementOtherCheck any that you are interested inMaintenance and supportHow frequenty do you plan on changing product/pricing on the site?DailyWeeklyMonthlyQuarterlyAnnualyHow frequenty do you plan on doing special offers, coupons?DailyWeeklyMonthlyQuarterlyAnnualyHow frequenty do you plan on doing promotional campaigns?DailyWeeklyMonthlyQuarterlyAnnualyFor maintenance do you prefer to......take over responsibility for maintaining the store with some training and support....utilize a vendor for most of the maintenance.