Utilizing latest technologies and software is one of many ways we stay on top of our game here at Anvil. Our hospitality clients struggled with a time efficient way to effectively manage their online reputations with scores of reviews and mentions to monitor across the web. When we saw an opportunity to utilize software that would streamline this process and make it more efficient for everyone involved (both client and agency), we jumped on it.
Revinate is a software solution that saves time monitoring reviews and mentions from across the web, makes reporting much faster and simpler, and provides uniquely valuable competitive analysis that would otherwise be nearly impossible to obtain given the time and resources necessary to do it manually. The sentiment analysis and keyword search features provide a quick snapshot of what guests love and what areas might need improvement. This valuable customer data then drives both strategic and tactical decisions that ultimately drive revenue.
To learn more, you can read the full Hospitality Success Story on the Revinate blog.