Search Engine Marketing (SEM) Glossary of Terms
Anvil is often asked to explain search engine marketing (SEM) strategies,
tactics and benefits. The following frequently asked search engine
marketing questions are a compilation of years of experience.
The following search engine marketing glossary of terms was compiled
and edited by Anvil and includes a variety of sources named at the
bottom of this page.
Affiliate Program: A Web-based pay-for-performance
program designed to compensate “affiliate” partner web
sites for driving qualified leads or sales to a “merchant”
web site. Typically, the merchant pays a percentage of any sales
resulting from any click through (via banner or text link) to their
Web site from an affiliate partner’s Web site. Service providers
like Commission Junction help track and manage payments.
Algorithm: A mathematical formula used by search
engines to determine which web sites in their database to present
in search results, in which order. While search engine algorithms
change regularly, primary on-page factors include keyword density
and source code optimization. The primary off-page factor is link
popularity.
Anvil Media, Inc.: Founded in 2005 and based in
Portland, Oregon, Anvil Media, Inc. is the Northwest’s largest
and fastest growing privately held search engine marketing agency,
providing search engine optimization (SEO), pay-per-click (PPC)
and link development management services to a variety of clients
ranging from startups to Fortune 500.
Black Hat SEO: Utilizing illicit software, Web development or copywriting techniques to generate top ten visibility for target phrases in search engine results. Black hat SEO tactics include spoofing, cloaking, IP redirects, keyword-stuffing and can result in “black-listing” or removal from indexes like Google, MSN and Yahoo! Opposite of Black Hat SEO.
Blog/Web Logs: A self-published, managed or maintained
Web diary. Usually updated daily or weekly, blogs have historically
been personal, but gained notoriety after the 2004 election as an
influential media outlet. Companies now use blogs to extend their
brand and improve their organic search visibility.
Buzz Marketing: See "viral marketing."
Click-through Rate (CTR): The percentage of those
clicking on a link out of the total number who view the link or
text ad.
Click-to-Play (CTP) Video: A new form of Google advertising allowing advertisers to use video clips to advertise their product/service. The ads will appear on Google’s content network and will compete for placement with all of the other forms of Google ads (text, image & Flash).
Cloaking: In terms of search engine marketing,
this is the act of getting a search engine to record content for
a URL that is different than what a searcher will ultimately see.
It can be done in many technical ways. Several search engines have
explicit rules against unapproved cloaking. Those violating these
guidelines might find their pages penalized or banned from a search
engine's index. As for approved cloaking, this generally only happens
with search engines offering paid inclusion program.
Contextual Link Ads/Inventory: To supplement their
business models, certain text-link advertising networks (like Google)
have expanded their network distribution to include “contextual
inventory”. Most vendors of "search engine traffic"
have expanded the definition of Search Engine Marketing to include
this contextual inventory. Contextual or content inventory is generated
when listings are displayed on pages of Web sites (usually not search
engines), where the written content on the page indicates to the
ad-server that the page is a good match to specific keywords and
phrases. Often this matching method is validated by measuring the
number of times a viewer clicks on the displayed ad. These ads typically
do not perform as well as traditional text ads on search engines,
but the lower cost justifies the expense.
Conversion Rate: The relationship between visitors
to a web site and actions considered to be a "conversion,"
such as a sale or request to receive more information. This metric
is often expressed as a percentage.
Cost-per-Click (CPC): System where an advertiser
pays an agreed amount for each click someone makes on a link leading
to their web site. Also known as PPC or paid listings.
Cost-per-Thousand (CPM): System where an advertiser
pays an agreed amount for the number of times their ad is seen by
a consumer, regardless of the consumer's subsequent action. This
term is heavily used in print, broadcasting and direct marketing,
as well as with online banner ad sales. CPM stands for "cost
per thousand," since ad views are often sold in blocks of 1,000.
The M in CPM is Latin for thousand.
Crawler/Spider/Robot: Component of search engine
that indexes web sites automatically. A search engine's crawler
(also called a spider or robot), copies web page source code into
its index database and follows links to other web pages.
Directories: A type of search engine where listings
are gathered or reviewed by humans, rather than by search engine
crawlers. In directories, web sites are often reviewed, summarized
in about 25 words and placed in a particular category. The largest
and most popular directory site is Yahoo!
Doorway/Landing/Gateway/Bridge/Jump Pages: A web
page created expressly in hopes of ranking well for a term in a
search engine's organic/non-paid listings and which itself does
not deliver much information to those viewing it. Instead, visitors
will often see only some enticement on the doorway page leading
them to other pages, or they may be seamlessly redirected to a real
page within the existing web site. With cloaking, visitors may never
see the doorway page at all. Several search engines have guidelines
against doorway pages, though they are more commonly allowed in
through paid inclusion programs.
eBuzz: Also referred to as guerilla marketing
or grassroots marketing. See “Online Public Relations.”
GoogleDex: GoogleDex is the score given to a term based
on the number of pages that Google has indexed and posted as results
for that term.
Grassroots Marketing: See "viral marketing."
Guerilla Marketing: See "viral marketing."
Index: The collection of information (contained
in a large database) a search engine has that searchers can query
against. With crawler-based search engines, the index is typically
copies of all the web pages they have found from crawling the web.
With human-powered directories, the index contains the summaries
of all web sites that have been categorized.
Inbound/Back Link: A text or graphical hyperlink
from one site to another. Google and other search engines’
algorithms consider a site’s popularity based on the quality
and quantity of inbound links from relevant third party sites to
help determine search positioning. See “Link Popularity.”
Keyword Density: The frequency of repetition of
a given keyword or phrase within body text on a web site. The higher
the frequency (measured in percentages) the greater the likelihood
of a higher ranking in search results. In Anvil’s case, you’ll
notice a higher density of the phrase “search engine marketing”
within the web site, as that is the most relevant phrase used to
describe the service offering.
Link Development: The act of requesting or securing
inbound links to your web site. Also see Link Popularity and Inbound/Back
Links.
Link Popularity: A raw count of how "popular"
a page is based on the number of backlinks/inbound links it has.
It does not factor in link context or link quality, which are also
important elements in how search engines make use of links to impact
rankings.
Listings: The information that appears on a search
engine's results page in response to a search. See “Results
Page.”
Meta Search Engine: A search engine that gets
listings from two or more other search engines, rather than through
its own efforts.
Meta Tags: Information placed in a web page not
intended for users to see but instead which typically passes information
to search engine crawlers, browser software and some other applications.
Meta Description Tag: Allows page authors to say
how they would like their pages described when listed by search
engines. Not all search engines use the tag.
Meta Keywords Tag: Allows page authors to add
text to a page to help with the search engine ranking process. Not
all search engines use the tag.
Meta Robots Tag: Allows page authors to keep their
web pages from being indexed by search engines, especially helpful
for those who cannot create robots.txt files. The Robots Exclusion
page provides official details.
Online Public Relations: The use of traditional
public relations strategies and tactics to garner coverage for a
company or Web site via online media: ezines, online publications,
newsgroups, blogs, threaded forums and chat rooms.
Organic/Natural Listings: Listings that search
engines do not sell (unlike paid listings). Instead, sites appear
solely because a search engine has deemed it editorially important
for them to be included, regardless of payment. Paid inclusion content
is also often considered "organic" even though it is paid
for. This is because that content usually appears intermixed with
unpaid organic results.
Outbound Links: Links on a particular web page
leading to other web pages on a different domain.
PageRank (Google PageRank): Google uses PageRank to help determine a specific page’s relevance or importance. The numeric PageRank value is calculated by weighting a number of different elements relating to a page.
Paid Inclusion/Pay-for-Inclusion (PFI): The act
of purchasing the ability to be indexed by search engines. Unlike
PPC, position within search results are not guaranteed, but unlike
organic SEO, PFI guarantees a level of frequency in indexing and
enables optimization and submission of large numbers of pages within
a site. The end result is ideally a higher position in search results
for larger, database-driven sites.
Pay-per-Call: The ability to track offline sales
through unique toll-free phone numbers. Currently available on FindWhat
and CitySearch properties, this service is ideal for offline-based
businesses like plumbers, contractors and other service industries.
Pay-per-Click (PPC): Stands for pay-per-click.
See “Cost Per Click” and “Paid Placement.”
Paid Listings: Listings that search engines sell
to advertisers, usually through paid placement or paid inclusion
programs. In contrast, organic listings are not sold.
Pay-for-Performance: Term popularized by some
search engines as a synonym for pay-per-click, stressing to advertisers
that they are only paying for ads that "perform" in terms
of delivering traffic, as opposed to CPM-based ads, where fees are
based on impressions or views instead of clicks.
Paid Placement: Advertising program where listings
are guaranteed to appear in response to particular search terms,
with higher ranking typically obtained by paying more than other
advertisers. Paid placement listings can be purchased from a portal
or a search network. Search networks are often set up in an auction
environment where keywords and phrases are associated with a cost-per-click
(CPC) fee. Overture and Google are the largest networks, but second
tier players like FindWhat are gaining in popularity as CPC prices
increase. Portal or site sponsorships are also a type of paid placement.
Rank: How well a particular web page or web site
is listed in a search engine results. Generally, sites on the first
page (or within the first 10 listings) generate significant visibility
and traffic. Overall, saying a page is "listed" only means
that it can be found within a search engine in response to a query,
not that it necessarily ranks well for that query. Also called position.
Reciprocal Link: A mutually-agreed upon link exchange
between two sites. See “Link Development.”
Results Page: The page that is displayed after
a search phrase is typed into a search engine. Also referred to
as search engine results page or SERP.
Robots.txt: A file used to keep web pages from
being indexed by search engines. The Robots Exclusion page provides
official details.
Return-on-Investment (ROI): Historically associated
with sales and marketing efforts; when applied to SEM efforts, refers
to numerical, percentage or ratio of revenue generated over total
cost of activities. ROI typically factors in paid placement and
associated management costs, but a more detailed analysis may factor
in profit (true cost). If ROI is measuring paid placement only,
it is typically referred to as return on ad spend (ROAS).
RSS Feeds: Real simple syndication (RSS) is a
relatively new and easy way to distribute content via the Internet.
For email marketers, it is a way to distribute messages while avoiding
spam filters. Typical applications include email newsletters, blogs
or even Web sites. Similar to newsgroups, RSS feeds require a special
“reader” like Bloglines or NewsGator to view messages.
Search Engine: Any service generally designed
to allow users to search the web or a specialized database of information.
Web search engines generally have paid listings and organic listings.
Organic listings typically come from crawling the web, though often
human-powered directory listings are also optionally offered. Top
tier search engines include Google, MSN, Teoma and Yahoo!
Search Engine Marketing (SEM): The act of marketing
a web site via search engines, whether this be improving rank in
organic listings (search engine optimization), purchasing paid listings
(PPC management) or a combination of these and other search engine-related
activities (i.e. affiliate programs, shopping feeds or link development).
Search Engine Optimization (SEO): The act of altering
a web site so that it does well in the organic, crawler-based listings
of search engines. In the past, has also been used as a term for
any type of search engine marketing activity, though now the term
search engine marketing is more commonly used as an umbrella term.
Search Engine Positioning (SEP): Synonymous with
SEO, search engine positioning is the act of altering a web site
to perform well in organic or natural search results.
Search Engine Reputation Management (SERM): The act of monitoring, addressing or mitigating undesirable results for relevant terms in search engine results. Techniques include generating new content and creating posts on existing content. For more information, visit Anvil’s article: Search Engine Reputation Management: The New PR.
Search Engine Submission: The act of submitting
specific URLs to popular search engines like Google, MSN and Yahoo!
to ensure the web page gets spidered and indexed.
Search Terms: The words (or phrase) a searcher
enters into a search engine's search box. Also used to refer to
the terms a search engine marketer hopes a particular page will
be found for. Also called keywords, query terms or query.
Shopping Search/Feeds: Shopping search engines
allow shoppers to look for products and prices in a search environment
for rapid and easy comparison. Premium placement can be purchased
on some shopping search indices via “XML feeds.”
Site Optimization: The act of fine-tuning web
site content and code to perform well in search engine results.
See “Search Engine Optimization.”
Spam: Any search engine marketing method that
a search engine deems to be detrimental to its efforts to deliver
relevant, quality search results. Some search engines have written
guidelines about what they consider to be spamming, but ultimately
any activity a particular search engine deems harmful may be considered
spam, whether or not there are published guidelines against it.
Examples of spam include the creation of nonsensical doorway pages
designed to please search engine algorithms rather than human visitors,
or a heavy repetition of search terms on a page to increase keyword
density. Also referred to as spamdexing.
Submission: The act to submitting a URL for inclusion
into a search engine's index. Unless done through paid inclusion,
submission generally does not guarantee listing. In addition, submission
does not help with rank improvement on crawler-based search engines
unless search engine optimization efforts have been implemented.
Submission can be done manually (i.e., you fill out an online form
and submit) or automated, where a software program or online service
may process the forms behind the scenes.
Viral Marketing: Any marketing technique that induces Web
sites or users to pass on a marketing message to other sites or
users, creating a potentially exponential growth in the message's
visibility and effect. See article, "Viral
Marketing: Miracle Cure or Common Cold?" by Kent Lewis
for more information.
White Hat SEO: Terminology used to describe organic search engine optimization strategies and tactics that are determined favorable and acceptable by search engines and industry professionals. Opposite of Black Hat SEO. For more information on white hat SEO strategies and tactics, visit Anvil’s article: The Three Cs of Search Engine Optimization.
XML Feeds: A form of paid inclusion where a search
engine is "fed" information about pages via XML, rather
than gathering that information through crawling actual pages. Marketers
can pay to have their pages included in a spider based search index
either annually per URL or on a CPC basis based on an XML document
representing each page on the client site. New media types are being
introduced into paid inclusion, including graphics, video, audio,
and rich media. These feeds are commonly used for Shopping Feeds.
Definitions
above draw on multiple sources, as well as original writing. Content
used is copyrighted, and remains property of its respective owners:
I-Search
Digest, Webmaster
World Forums, SearchEngineDictionary.com,
SearchEngineWatch.com,
and WhatIs.